Device Financing
Odyssey is Datacultr’s platform for managing device financing,companies that offer pay-as-you-go and other financing models, utilize Odyssey to drive successful smartphone affordability programs.
Odyssey offers an innovative approach: An intelligent bank-branded solution that harnesses the capabilities of the customer’s smartphone, digital technology and machine learning to provide an effective early-stage collections strategy.
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Secure
Link the loan to the secured device via an undeletable App
Detect
Detect and prevent losses due to fake sales
Engage
Build segmented loan journeys, using rich formats that communicate with the device not a phone number
Collect
Drive collection efficiencies through highly optimised and digitized early collection work-flows
On-Time Payments
Engage with your customers early in the repayment cycle, help the customer understand their loan, and the various payment options that you provide, and educate them about simple financial concepts for a smooth device financing experience.
- check_circleOften the plain text doesn't work, use rich videos and banners to deliver your message.
- check_circleUse high-quality financial education content, thanks to our global partners.
- check_circleCreate a complete digital experience for your customers, how about kicking it off with a welcome call.
Early Debt Collections
Customers prefer digital channels that leverage the fully digital Datacultr platform- digital nudges, automated reminders, and digital workflows for efficient early debt collections in the device financing journey.
- check_circleDigital Call-in reminders
- check_circleDigital nudges including device lock
- check_circleOn-demand services like mobile numbers on-demand
- check_circleAlways connect, by reaching the device
Increase Contactability
Increase Contact-ability in Your Call & Collect Processes Nearly 70% of contact numbers provided at the time of sale are not in use. Are you also chasing this problem ?
Datacultr's ON-DEMAND solutions on device financing help drive up contact-ability by:
- check_circleIncrease agent productivity
- check_circleReduce Operational Costs
- check_circleIncrease Collection Efficiencies
Fraud Detection & Prevention
Smart fraud detection and prevention features that reduce losses and ensure you run a successful device affordability program :
- check_circleReduce losses by identifying fake sales
- check_circlePrevent unauthorized usage of the device via multi-layer device security
- check_circleAlways on watermark, that ensures the financed device is not resold in the grey market.
- check_circleIndustry-specific features like SIM swap detection for telecom operators and retail chains selling bundled products.
Device Lock
The Device Lockis a highly effective deterrent, that ensures customers don't miss their payments, these alerts are very effective when sent to clients in the late mid-bucket action journeys, to ensure missed payments are paid.
To remove these deterrents from their regular device, customers must clear their EMIs, a loud and transparent communication at the time of sale and before locking the device. The Odyssey device screen prompts the customer a clear call-to-action, whereby the customer can pay using payment options allowed by the lender, these may be through payment apps, wallets or a USSD-driven options.
Increase collection efficiency
Digitalize collection workflows
Minimize manual interventions
